Case Studies
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Creating a Continuous Learning Culture for One of India’s Top High-Growth NBFCs
Industry: Banking, Financial Services & Insurance

Creating a Continuous Learning Culture for One of India’s Top High-Growth NBFCs

How Vowel broke the mental block to learning, launched with a sports-themed gamification, and engineered an always-on learning engine that kept a large, diverse workforce engaged long after launch.

Client:
A Top Indian Non-Banking Financial Company
Use Case:
Compliance Training Software, Employee Upskilling, Mandatory Training Management

150%

More engagement at launch versus what the client expected

4 wks

Sports-themed gamification with daily and weekly prizes

1

Centralised platform for content, delivery and reporting
The brief

Discovering the problem

Deep-dive calls with the client surfaced the real challenge: breaking the mental block to learning among employees and igniting the need to learn, across a large and diverse workforce.

The approach

Centralising the learning initiative on Vowel

Vowel's ability to host on-demand eLearning, scheduled classroom training, webinars, and blended learning meant a head start on getting everything into one place, integrated with the client's SSO and in-house mobile app. Content came from YouTube, PowerPoints, PDFs, in-house videos, and SCORM packages, giving the launch a strong content base from day one. The launch itself was positioned as a four-week sports event with daily and weekly prizes, teams, and leaderboards, reframing learning as something to enjoy, not endure.

150% more engagement than the client expected at launch, achieved by reframing learning as a four-week sports event, powered by Vowel's gamification, reports, and leaderboards.
The platform at work

Turning a successful launch into a lasting habit

01
Log in once, learn anywhere
Single sign-on into the client's own mobile app, no second login, no extra password.
02
A weekly nudge that keeps everyone moving
Personalised weekly email digests show learners exactly where they stand.
03
The right training reaches the right people
Auto-enrollment maps each department to its mandatory courses, for existing staff and new joiners alike.
04
User management that runs itself
Vowel's APIs automate the entire user lifecycle in step with core systems.
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